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Privacy Policy / Policy for entrusting personal information and providing it to a third party

Coex Co., Ltd. attaches great importance to protecting the customer's privacy and complies with the Personal Information Protection Act and the Information Communication Network Promotion and Information Protection Act. Coex Co., Ltd. will inform you of the purpose and how the personal information provided by the customer is used and what measures are being taken to protect the personal information through the personal information processing policy.

Article 1. Purpose of Collecting and Using Personal Information
Coex Co., Ltd. collects personal information of customers as below to provide better quality services to users such as membership registration, smooth customer consultation and various services.

A. Purpose of use
① Pre-registration for the exhibition
② Contract fulfillment and fare allocation for service providing
③ Application for marketing and advertising
④ Statistics audit for the exhibition certificate

B. Collection Items of Personal Information
General Buyer Exhibitor
Name, Mobile phone number, email address, interests Name, mobile phone number, email address, interests, company name, department, job title/position Name, mobile phone number, email address, business license number, company name, company name, department, job title/position

Article 2. Personal Information Retention and Use of Period
A. Coex Co., Ltd. shall destroy the personal information of the member without delay when the purpose of collection of the personal information is achieved

B. When there needs to be retained for the reason of confirmation of relationship related with transaction in accordance with related laws and internal policies, the purpose of collecting personal information above is to be held for a certain period of time although the principle of immediate cancellation will be activated as soon as it reached the purpose of collecting.

Article 3. Personal Information Sharing and Third Party Provision
A. Coex Co., Ltd. shall not use the personal information of the customer beyond the notice stated in the purpose of collecting and using personal information except for the consent of the customer or the provisions of related laws and regulations.
① Customer service: Automation World Secretariat
② Digital business card service: Automation World exhibitors
③ Audit for the exhibition certificate: Association of Korea Exhibition Industry

Affiliates above shall destroy the personal information of the member without delay when the purpose of collection of the personal information is achieved

Article 4. Consignment of Handling Personal Information
A. Coex Co., Ltd. entrusts the following personal information handling tasks to external professional companies for service implementation.
- Visitors’ registration service: EIMS International Co., Ltd.

Article 5. Procedures and Methods of Personal Information Destruction

A. Discard procedure
① Information entered by a user is transferred to a separate DB after the purpose is achieved (separate filing cabinet in case of paper). According to the internal policy and other information protection reasons. It is stored for a certain period and then destroyed.
② This personal information will not be used for any other purpose other than those held by law.

B. How to destroy
① Personal information printed on paper is crushed by crusher or destroyed by incineration.
② Personal information stored in the form of an electronic file is deleted using a technical method that cannot reproduce the record.

Article 6. Sending Advertising Information

A. Coex Co., Ltd. does not transmit commercial information for commercial purposes without prior consent of the customer.
B. When Coex Co., Ltd. sends the advertisement information by e-mail in order to optimize marketing for customers such as event information guide, it contains the customer's prior consent about the advertisement information transmission.
C. When sender transmits commercial information for commercial purposes to the customer who agrees to receive the advertisement via other than e-mail, such as facsimile or mobile phone text transmission, they takes necessary measures such as indicating the name of the sender. Take action to make it easier for you to find out: The name, contact, e-mail, address, and withdrawal notice of the sender,

Article 7. Feedback and Complaints

A. We value your feedback and you deserve the right to receive sincere responses at any time. We have set up a customer consultation phone for smooth communication with you.

【Customer Consultation Center】
○ E-mail :
○ Phone : +82-2-6000-1024

B. Telephone consultation is only possible from 9:00 am to 6:00 pm. We will respond to your inquiries by e-mail, fax, and mail within 24 hours of receipt. However, after working hours or on weekends and holidays, it is the principle to process the next business day.

C. If you need to report or consult about other privacy infringement, please contact the following organizations.
- Personal Information Infringement Notification Center( / 118)
- Information Protection Mark Certification Committee( / 02-580-0533~4)
- Supreme Prosecutor's Office, Advanced Crime Investigation Department( / 02-3480-2000)
- Cyber Terror Response Center( / 02-392-0330)

Terms and Conditions

Article 1. Purpose
The purpose of these Terms of Use is to provide for rights, obligations, and liabilities of the Automation World operated by Coex Co., Ltd. (hereinafter referred to as “Coex”) and users of the Internet-based services (hereinafter referred to as “Service(s)”) rendered by the Coex.

Article 2. Membership Subscription
A. A User may apply for member by entering his or her personal particulars onto a subscription form prescribed by the Coex and then indicating his or her intention to consent to these Terms of Use.

B. An agreement for member shall be formed when approval by the Coex arrives to a relevant member.

C. In the event that there is a change in a member’s registration information, the Member shall immediately notify the Coex of the change(s) by e-mail, etc.

D. The services under agreements for member subscription or electronic commerce transactions shall be provided only to persons over fourteen (14) years old.

Article 3. Protection of Personal Information
A. Coex shall collect a minimum level of information necessary to perform a purchase agreement in collecting information of users.

B. When Coex collects personal information by which a user’s identity may be discerned, it must obtain consent from the user.

C. Coex may not use for other purposes or provide to a third party the provided personal information without consent from a relevant user, and the Coex shall be held liable therefor.

D. Coex shall limit access to personal information on a need-to-know basis and minimize the number of employees handing such personal information.

E. When Coex or a third party having received personal information from the Coex has fulfilled the purpose of collection and provision of personal information, it shall destroy the personal information without delay.

Article 4. Duties of the Shilla Internet Duty Free Shop
A. Coex shall not engage in any activity prohibited under the laws or these Terms of Use or against good public orders and morals, and use its efforts to provide goods or services continuously and stably as set forth in these Terms of Use.
B. Coex shall have a security system to protect Users’ personal information (including credit information) in order to ensure that users can safely use the Internet services.
C. When Coex causes damages to Users by engaging in unreasonable labeling or advertising activities, it shall compensate for damages.
D. The Coex shall not send advertising e-mails for profitable purposes that Users do not want to receive.

Article 5. Duties of Users
Users shall not engage in any of the following activities:
A. Registering false information in applying for membership or otherwise providing inaccurate information;
B.. Misappropriating information of third parties;
C. Changing information posted on Coex;
D. Sending or posting information (computer programs, etc.) other than the information specified by Coex;
D. Infringing upon intellectual property rights of Coex or other third parties, such as copyrights;
E. Undermining reputations or obstructing works for Coex or other third parties; or
F. Disclosing or posting on the mall any obscene or violent messages, videos, voices, or any other information against public order and morality.

Article 6. Ownership of Copyrights and Restrictions on Use
A. Coex shall have the ownership to copyrights on the works prepared by the Coex and any other intellectual property rights.

B. Users shall not reproduce, alter, send, publish, distribute, broadcast, or use for profitable purposes in any other way, or case a third party to use the information to which the Coex has intellectual property rights out of the information they have obtained in using Coex, without prior approval by Coex.

C. Where Coex uses any copyrights to which a User has the ownership under these Terms of Use, it shall notify the User thereof.

Article 7. Dispute Resolution
A. Coex shall establish and operate a damages compensation organization to reflect reasonable opinions or complaints presented by Users and handle compensation for the damages.

B. Coex shall first handle complaints and opinions presented by Users; provided, however, that where it is difficult to handle a matter promptly, Coex shall immediately notify Users of the ground(s) and a schedule for handling.

C. Where a User applies for remedy for damages with respect to an electronic commerce transaction related dispute between Coex and the User, the User may comply with mediation by the Fair Trade Commission or a dispute mediation authority requested by a city or province governor.

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